RECEPTION

Reception by Forma5 is a product designed to improve efficiency and user experience in companies that receive visits and manage appointments. Below are some of its main features:

Mobile app for visitors: Reception comes with a mobile app for visitors that allows them to check-in from their mobile device. This way, they can avoid long waits at reception and register quickly and easily.

Web interface for reception staff: The platform has a web interface for reception staff, where they can schedule appointments, receive real-time notifications when visitors arrive, and manage all visitor-related information.

Customization of the app: Reception allows customization of the application's design with the company's corporate image. This way, a more consistent experience can be offered that is aligned with the company's visual identity.

Integration with instant messaging systems: The platform also offers integration with instant messaging systems like WhatsApp, which allows sending reminders and notifications to visitors directly through this application.

Satisfaction surveys: Reception also allows sending satisfaction surveys to visitors to obtain feedback on the quality of service. This way, areas for improvement can be identified and measures taken to improve the user experience.

In summary, Reception is a complete and easy-to-use solution that allows managing visits and appointments in companies. Its main features include a mobile app for visitors, a web interface for reception staff, customization of the application, integration with instant messaging systems, and satisfaction surveys.