The design of the waiting room is an aspect of the office that cannot be forgotten
A waiting area, reception, or a special room for guests. Making it simple, the space where visitors relax while they wait for appointments, tours, or meetings, making it the key place to create a first impression. You normally want to make guests feel welcome and comfortable, but waiting area design is also an opportunity to show office or workplace visitors what kind of organization you are. If the waiting room is outdated and unappealing, then that is the image that will be given to your guests.
Time spent in the waiting room is a common guest complaint, especially in healthcare settings. In fact, studies have shown that 84% of users consider waiting time very important to the patient experience in a doctor's office. Redecorating or even making design changes to help make your waiting area fresh and inviting.
How to set up a waiting space strategically
It can be frustrating for a visitor to enter a waiting area and not know where to sign in. Having an uncluttered reception desk is an easy way to control the flow of traffic in the space, plus it may be more beneficial to have the reception desk further from the entrance to avoid crowding. Also, offer visitors space to move freely in the waiting room without invading the personal space of others. Wayfinding signs on walls and floors can direct visitors to reception desks, restrooms, and exits. It will become routine to examine the flow of people in waiting areas and make updates as necessary.
Arrange and select seats to complement the space.
Seats should help people flow in waiting areas, not get in the way, especially in a small waiting area.
Modern waiting room design means thinking outside the box. You'll be better off considering a mix of innovative seating options: extra-wide chairs, small loveseats, single-chair chaises (with and without arms), or sitting around tables so guests can use a laptop or tablet comfortably while are waiting.
Prioritize the visitors experience
It is essential to consider for the waiting spaces an infotainment screen or content transmission and, if applicable, games or puzzles for visitors. Small distractions can help reduce anxiety and frustrations. Even the selection of decoration can provide intellectual stimulation. Ambient graphics, such as murals and motivational or inspirational quotes, provide mental stimulation.
Interactive visitor experience options include:
Water or coffee station.
Play area for children.
Stall with books/magazines/newspapers.